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A ride-share company required passengers to accept terms allowing in-car video "for safety review and dispute resolution." Nora booked a ride from a counseling clinic to her home. During the ride, the driver zoomed a dash camera toward Nora's phone as she typed a message to her therapist. After Nora complained about the route, the company posted a clip on its public social-media account showing Nora's face, her home address on the navigation screen, and part of the therapy message. The caption read, "Our drivers handle unstable riders every day." The company later used a still image of Nora's face in an advertisement for its premium safety service.
Nora sues the driver and the company for invasion of privacy.
Discuss Nora's potential claims for intrusion, public disclosure of private facts, false light, and appropriation. Address the effect of the ride-share terms and identify the strongest likely claims.