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A city bus negligently stopped short, throwing Priya to the floor and tearing a ligament in her shoulder. Priya promptly went to an orthopedic surgeon. The surgeon recommended six weeks of physical therapy and explained that therapy was low risk, normally successful, and likely to restore most shoulder function. Priya attended one session, disliked the exercises, and stopped going. Her shoulder stiffened, and she missed an additional three months of work.
Priya sues the bus company for medical expenses, pain and suffering, and all lost wages. The bus company admits negligence but argues that Priya failed to mitigate damages by refusing reasonable therapy.
Analyze the bus company's avoidable-consequences defense and its effect on Priya's recoverable damages.